Dry Docking

Predictable and hassle free solution for dry dockings – we deliver standardised and efficient ships agency services to ensure your dry docking requirements and schedules are met, avoiding delays and minimising unexpected cost.

Choosing a reliable agent is key to optimising the process and avoiding conflicting interests between the yard and the shipowner. The scope of work involved in dry docking is complex and requires liaising with multiple parties – the ship agent must establish strong working relationships with the relevant dry docks. In addition, the ship agent must liaise with all concerned authorities, suppliers, and service providers well before vessel arrival to ensure smooth operations.

Providing attention to detail every step of the way

We meet your needs through one simple solution and one single point of contact:

Consistent quality, availability and pricing
Clear and continuous communication
Transparent cost control and thorough follow-up
No administrative hassles –we are on time and in control

01 Planning

During pre-arrival planning, we draw out the scope of the dry-docking process with you.

Our dry-docking service standards

Work Scope in Arrival Phase

Close 3 hours response time on any enquiry or appointment, 24 hours seven days a week
When nominated: OFAC check must be conducted prior to accepting appointment according to SOO requirements
Appointment must include all relevant details on the services and scope of work required during docking
Dry-docking agent must establish contact with Owners representative and with appointed dry-docking management

Discuss work scope and provide specific information and knowledge about dock/yard
Advise on rules and regulations
Arrange for arrival, accommodation and departure
Coordinate booked services
Provide service of safety equipment and fire fighting systems
Handle spare parts, including sourcing, custom clearance, and storage

02 Arrival

During your arrival at port, we set a work plan of action for your dry docking.

Our dry-docking service standards

Work Scope in Planning Phase

Pre-arrival information to contain full details of dry-dock and other relevant local information
Information regarding expected delays, ISPS, emergency contact details, laws and regulations to be sent to customer and vessel
Close communication with Owners Superintendent and relevant parties regarding foreseen and unforeseen deviation from ETB

Provide all agency services required for client in port and in dry-dock
Run inventory planning and provision of your clients consumables and spares
Provide safety equipment for personal protection
Provide local technical expertise
Handle of your clients crew and personnel on arrival
Conduct pre-operations meeting to align work scope and time plan

03: Dry Docking

During the dry docking process at the dock, coordination and communication is absolutely critical.

Our dry-docking service standards

Work Scope in Dry Docking Phase

Agent must board vessel on vessels arrival at the dock as well as minimum twice a day
Additional DA expenses incurred must be discussed and approved by Master and Superintendent
Relevant stakeholders must be informed immediately on any emergencies, delays or any urgent matters –never delay communications on such matters

Coordinate services beyond the yard’s capability
Provide onsite technical and administrative support
Safe keep, storage, and deliver your clients consumables and spares
Carry out and coordinate necessary system and equipment inspections

04: Departure

During your departure from the dock, we arrange all agency services to ensure your safe departure.

Our dry-docking service standards

Work Scope in Departure Phase

Departure Report to be sent via the OS within 3 hour of departure from dry dock
SOF and relevant documents must be sent via the OS within 3 hours on the same day seven days a week

Arrange all agency services necessary for your clients vessel departure
Administer the departure of your clients site team and crew and ensure all practicalities are solved
Support last minute replenishment of clients vessel
Provide global after sales service support

05 Evaluation after dry-docking period

We will always:

Hold evaluation meeting with agent and superintendent after completion of dry-docking
Resolve uncertainties and answer any questions that have arisen
Identify areas for improvement

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LOCAL OFFICES / PORTS

Our dry docking ships agents provide

Excellent relations with dry-dock authorities
Expertise to handle all kinds of vessels and the ability to provide technical expertise whenever required
High standards of local procurement powers and operational effectiveness
Resourceful supervision of costs and service levels
Ensure 24 hr coverage of vessel in port, with FULL on board presence